Child Safety Standards (CSAE/CSAM)
Clutch (“Clutch,” “we,” “us,” or “our”) is committed to protecting minors and maintaining a safe community. We enforce a zero-tolerance policy toward child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM).
Table of contents
- Prohibited content & behavior
- Enforcement
- Reporting & escalation
- Reporting to authorities
- Safety resources
- Contact
Prohibited content & behavior
We strictly prohibit any content or behavior that involves, depicts, promotes, or facilitates CSAE/CSAM, including:
- CSAM or any sexual content involving a minor.
- Sexualization of minors (including “jokes,” memes, or suggestive content).
- Grooming, solicitation, or attempts to engage minors sexually.
- Sextortion, trafficking, or exploitation of any kind.
- Requests for CSAM, links to CSAM, or directing users to places where CSAM can be obtained.
Enforcement
When CSAE/CSAM violations are detected or reported, we may:
- Remove content immediately.
- Suspend or permanently ban accounts.
- Preserve relevant information as required for reporting and compliance.
- Cooperate with law enforcement and appropriate authorities.
Reporting & escalation
Users can report child safety concerns in-app (where available) and/or by emailing our designated child safety contact. When reporting, include usernames, links, dates/times, and screenshots if possible.
Reporting to authorities
When we become aware of apparent CSAM/CSAE, we will report it to the appropriate authorities and comply with lawful requests. In the United States, reports may be submitted to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline.
Safety resources
- If a child is in immediate danger: call your local emergency number.
- U.S. CSAM reporting (NCMEC CyberTipline): report.cybertip.org
Contact
For child safety and CSAE/CSAM prevention and compliance inquiries, contact:
- Email: support@clutch-app.co
- Website: clutch-app.co