Clutch
Clutch
Privacy Policy

Privacy Policy

Last updated: 1/1/2026

This Privacy Policy explains how Clutch (“Clutch,” “we,” “us,” or “our”) collects, uses, and shares information when you use our mobile application, website, and related services (collectively, the “Services”).

Quick summary: We collect the information needed to run the app (account, gameplay preferences, posts/clips, and basic usage data). We do not sell your personal information.

Table of contents

Information we collect

We collect information you provide, information generated when you use the Services, and information from third parties (like platform providers).

Information you provide

  • Account information: email, username, profile details (such as gamer tags), and authentication data.
  • Profile & preferences: games played, mic preference, and other settings you choose to share.
  • Content you create: posts, clips, captions, comments, session details, and messages.
  • Support communications: if you contact support, we receive the information you share in your request.

Information collected automatically

  • Usage data: interactions with screens/features, session participation, and in-app events.
  • Device & log data: device type, OS version, app version, language, IP address, and crash logs (where available).
  • Approximate location: derived from IP address (not precise GPS), for fraud prevention and service reliability.

Information from third parties

  • App stores: Apple App Store / Google Play may provide download and subscription information (if applicable).
  • Service providers: hosting, analytics, and delivery providers may provide limited operational data.

How we use information

We use information to:

  • Provide, operate, and improve the Services.
  • Create and manage accounts and authenticate users.
  • Enable social features (sessions, hubs, posts, clips, messaging).
  • Send important notifications (security, account, service updates).
  • Send optional notifications you control (e.g., session activity, messages), based on your preferences.
  • Moderate content and enforce our rules (including safety checks).
  • Prevent fraud, abuse, and unauthorized access.
  • Comply with legal obligations.

How we share information

We may share information:

  • With other users: your profile and content are visible to others based on app features (e.g., hubs, clips, posts, sessions).
  • With service providers: vendors that help us run the Services (hosting, storage, analytics, notifications). They only process data on our instructions.
  • For legal reasons: to comply with law, respond to lawful requests, protect safety, and enforce our terms.
  • Business transfers: if we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

No sale of personal data: We do not sell your personal information.

User-generated content

The Services may allow you to create and share content (like clips, posts, and messages). Please remember that content you choose to make public can be viewed, shared, and re-posted by others.

We may remove content that violates our rules or applicable law, and we may restrict accounts that repeatedly violate our policies.

Cookies & analytics

Our website may use cookies or similar technologies for basic operation and analytics (for example, understanding visits and page performance). The Clutch mobile app may use analytics and crash reporting to improve stability and performance.

Data retention

We keep information for as long as needed to provide the Services and for legitimate business purposes (like security, compliance, and dispute resolution). If you delete your account, we will delete or de-identify information where required, subject to legal obligations and technical limitations.

Your choices & rights

  • Account settings: You can update profile info and preferences in the app.
  • Notifications: You can manage push notification preferences in the app and through your device settings.
  • Access / deletion: You may request access to or deletion of your personal information by contacting us.

Depending on where you live, you may have additional privacy rights (such as the right to know, delete, correct, or opt-out of certain processing). We will respond to valid requests consistent with applicable law.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Children

The Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

International transfers

We may process and store information in countries other than where you live. Those countries may have different data protection laws. Where required, we take steps to provide appropriate safeguards for transfers.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us:

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