Get help fast.
Need help?
If something’s broken or confusing, reach out — include as much detail as you can and we’ll take it from there.
Contact support
Tell us what happened + what you expected. If possible, include a screenshot or screen recording.
If you can’t log in, try resetting your password. If your reset link or confirmation link doesn’t work, let us know what device you’re on.
Report abusive content or behavior via email with usernames and screenshots if possible.
Your username • device (iOS/Android) • app version (if known) • steps to reproduce • time it happened.
Username: ___ • Device: iOS/Android ___ • Issue: ___ • Steps:
___ • Expected: ___ • Actual: ___
Common questions
I clicked “Forgot password” and the link didn’t work +
Request a new reset email and try again. If it still fails, email support with your device + email provider.
My email confirmation link opened a page — what now? +
After confirming, return to the Clutch app and sign in. If the app is already installed, you can just open it normally.
I changed my email — do I need to confirm it? +
Yes. You’ll receive a confirmation email for the new address. Confirm it, then sign in again if needed.
I’m not receiving emails +
Check spam/junk and search your inbox for “Clutch”. If you still don’t see it, email support and tell us the email domain (Gmail, Outlook, etc.).
How do I delete my account? +
You can delete your account in-app (Profile → Settings). If you can’t access the app, email support from the account email.